I was particularly impressed by Booking-iT's willingness to customise the system to our needs.
The staff at Booking-iT assisted in the installation and set up of the system, and clearly instructed me in its use, to the extent that I quickly grasped how it worked. There is a useful training version EXACTLY the same as the live version. I use this to train staff and for them to practice on until confident with the processes involved.
We have used the system for over a year now and it has given us several advantages. The savings in time alone make purchasing the system worthwhile. We are able to deal more quickly and efficiently with customer inquiries, giving a professional impression to our customers. The system really comes into its own when the customer is standing in front of you and wanting to make changes to their booking.
We specialise in putting our customers first, the Book-A-Pitch system is part of making that happen. I have no hesitation in recommending the system to other campsite owners.